The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Rooms!
“My room was surprisingly spacious, allowing for easy movement and making my stay comfortable.” view full review
Satisfying Breakfast!
“The breakfast spread was generous with a decent variety, ensuring I started my day off right.” view full review
Handy Amenities!
“The room had useful self-catering amenities, which made it easy to prepare light snacks during my stay.” view full review
Decent Shower!
“The shower had good water pressure, providing a refreshing experience after a long day.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
1A B. Mailin Street,
Nur-Sultan (Astana),
Kazakhstan,
010000,
Astana
Map view
1A B. Mailin Street,
Nur-Sultan (Astana),
Kazakhstan,
010000,
Astana
City landmarks
Monument
Baiterek Tower
2.9
km
Mosque
Hazret Sultan Mosque
2.4
km
Gallery
Palace of Peace and Reconciliation
2.2
km
Otan Korgaushylar Monument
1.3
km
Museum
National Museum of the Republic of Kazakhstan
2.7
km
Public Building
Ak Orda Presidential Palace
2.3
km
Bauyrzhan Momyshuly
Bauyrzhan Momyshuly Park
1.1
km
Kazakhstan Sports Palace
2.8
km
Kuyshi Dean St.
Assumption Russian Orthodox Cathedral
1.3
km
prospekt Tayelsizdik
Independence Square and Kazak Eli Monument
1.9
km
Tauelsizdik Ave 52
Palace of Independence
2.5
km
Water Green Boulevard
2.6
km
Shopping Area
Astana Mall
1.1
km
Bauyrzhan Momyshuly
Zheruiyk
1.1
km
Shopping Area
Eurasia
890 m
Monument to the Defenders of the Motherland
1.3
km
Bauyrzhan Momyshuly Avenue
Rakhimzhan Qoshqarbaev Monument
1.1
km
Fusion
1.1
km
Monument
Monument Of Zhambyl Zhabayev
2.5
km
Tauyelsyzdyk Ave. 57
Kulanshi Art Centre
2.2
km
Event hall
Kazakhstan Central Concert Hall
2.7
km
Saraishyk
Arai
3.0
km
Church
Cathedral of Our Mother of Perpetual Help
2.3
km
Embankment
Kenesary Khan Monument
3.5
km
Aq Bulaq
1.5
km
Roman Catholic Church of Our Mother of Perpetual Help
1.5
km
Qazhymuqan Munaytpasov Street Park Zashhitnikov Otechestva
Monument to Soldiers Killed on Tajik-Afghan Border
1.5
km
Qazhymuqan Munaytpasov Street
Monument to Chernobyl Victims
1.5
km
Park
Presidential Park
3.3
km
Church
Assumption Cathedral
3.6
km
Nearby
prospekt Tayelsizdik
Independence Square and Kazak Eli Monument
190 m
Restaurants
Pizza Blues
1.1
km
K. Satpayeva St. 11
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Friendly staff
Convenient location
Shabby furniture
Average dining
7.0/10
Very good
Rooms
5.4
Location
8.3
Service
5.6
Dining
5.0
Guest reviews
7.0/10
based on 25 reviews
7.3
7.3/10 based on 323 reviews
Nathaniel
United Kingdom,
December
2024
5.0/10
I had a mixed experience during my stay at this hotel. The location is really convenient, close to the center and a supermarket. However, the rooms were a letdown, as they were quite shabby and didn't feel clean. The service was also lacking, with some communication hurdles and inadequate housekeeping. On the plus side, the dining options were decent, but the food could definitely be improved.
Rooms
5.0
The rooms were huge with a good view of the city, but unfortunately, the furniture was shabby and the cleanliness was not up to par.
Service
5.0
Communication with the staff was challenging as they didn't speak English. I also had issues with housekeeping, as they didn't replenish basic supplies during my stay.
Location
9.0
The location is great, just around the corner from a supermarket and not far from the city center, which made exploring easy.
Dining
5.0
The dining experience was okay; while the food was varied, it was often cold and lacked freshness.
Facilities
5.0
Facilities were basic and not really anything to rave about, lacking modern amenities.
Jessica
United Kingdom,
December
2024
6.8/10
I had a pleasant stay overall, enjoying the convenience of the location just a short walk from the shopping mall and city center. The staff were friendly and always willing to help, which made the experience more enjoyable. However, the rooms left a bit to be desired as the furniture was somewhat shabby, and the dining experience was quite average, with limited food options. Still, it was good value for money considering the amenities offered.
Rooms
7.0
The room was spacious, but the furniture was a bit shabby. I expected a cleaner and nicer look.
Service
7.0
The staff were very friendly and helpful, but there were a few hiccups like missing toilet paper and utensils not being properly set.
Location
9.0
The location is very convenient, not far from the shopping mall and just around the corner from a supermarket.
Dining
5.0
Dining here was very average, and the food did not meet my expectations. I found it a bit disappointing.
Facilities
6.0
The hotel offered decent facilities, but nothing too spectacular or modern.
Friendly staff
Shabby furniture
Shaun
United Kingdom,
December
2024
5.6/10
I stayed at this hotel and found the location to be very convenient, just a short walk from the shopping mall and city center. The rooms were spacious, but they could definitely use some updates as they felt a bit old. The staff was mostly pleasant, but I did encounter some issues with the service. Overall, it’s a decent place for the price, but there are areas that need improvement.
Rooms
6.0
The rooms were spacious but felt a bit old and in need of some changes.
Service
5.0
The staff was generally pleasant, but at times I had trouble communicating, and they missed providing essential items like toilet paper.
Location
8.0
The hotel is very conveniently located, just around the corner from a supermarket and not far from the city center.
Dining
5.0
The dining experience left a lot to be desired; the food was cold and stale.
Facilities
5.0
Facilities were basic, and while there was potential, it felt like they needed some attention.
Ted
United Kingdom,
December
2024
8.2/10
I had a mixed experience at this hotel. The location is convenient and close to the city center, making it easy to explore. However, the room I stayed in was quite old and needed some serious updates, which was disappointing. The service was generally pleasant, but several essentials were missing, which I found frustrating. Overall, it's not the best value for money considering the condition of the facilities.
Rooms
5.0
The room was quite old and in need of some updates, which made my stay less enjoyable.
Service
6.0
The service was mostly pleasant, but they missed the mark on providing basic necessities, like napkins and sufficient toiletries.
Location
8.0
The location is very convenient, just a short distance from the shopping mall and city center.
Dining
5.0
The dining experience was disappointing; the food was often cold and felt stale.
Facilities
5.0
The facilities were quite outdated and did not meet my expectations.
Victor
United Kingdom,
December
2024
5.2/10
I recently stayed at this hotel and found it to be conveniently located near the shopping mall and city center, which was a huge plus. The views of the city were great, but the rooms felt a bit dated and could really use some updates. Service was quite lacking; I had issues with basic supplies like toilet paper and hand soap during my stay. Overall, it was a decent value for money, but it's not without its flaws.
Rooms
6.0
The rooms, despite being fairly new, felt a bit old and could use some changes. They did offer a good view of the city center, which was nice.
Service
5.0
The service was not ideal; I had to deal with a lack of communication and basic supplies were missed. The staff didn't speak much English, so I recommend bringing a translation app.
Location
8.0
The location was convenient, just around the corner from a Ramstor Supermarket and not far from the shopping mall, which made it easy to find.
Dining
5.0
The dining experience left much to be desired; the food was rather cold and stale, which I found disappointing.
Facilities
5.0
The hotel had average facilities. The amenities were alright, but nothing exceptional stood out.
Olivia
United Kingdom,
November
2024
8.2/10
The hotel has a good location, just around the corner from a supermarket and close to several eateries and the Astana Mall. However, the rooms could use some upgrades as they felt a bit cramped and not as clean as I had hoped. The service was somewhat lacking, especially in basic amenities. Overall, while the hotel had potential, the experience wasn't quite as enjoyable as I had anticipated.
Rooms
5.0
The rooms were small and in need of better maintenance; I even found them not very clean.
Service
5.0
For the most part, the staff were friendly and trying to help, but they seemed overwhelmed and missed basic things like toilet paper refills and soap.
Location
8.0
The location was great, conveniently located near the Astana Mall and several restaurants, making it easy to explore the area.
Dining
5.0
I found the dining options outside of the hotel to be quite limited and not very satisfying.
Facilities
5.0
The hotel facilities were average at best, lacking some of the amenities I expected.
Joanna
United Kingdom,
November
2024
7.6/10
The hotel is situated in a unique location that's quite convenient, being close to the shopping mall and city center. My room was clean, but it had some broken amenities that definitely need fixing. The staff was friendly for the most part, though service could be improved. Dining options were quite limited; what I tried was not to my liking. Overall, it's decent value for money but not ideal in some areas.
Rooms
6.0
My room was quite clean, but I encountered broken facilities that affected my comfort.
Service
7.0
The staff was friendly enough, but the service could have been better, especially with room amenities.
Location
9.0
The location is very convenient, not far from the shopping mall and city center.
Dining
5.0
I found the dining options quite limited and what I had was inedible.
Facilities
5.0
The hotel offers basic facilities, but they could use some upgrades.
Anne
United Kingdom,
November
2024
6.4/10
I had a mixed experience at the hotel. The location was convenient, just a short walk to various shops and restaurants, and the staff were helpful and friendly. However, the condition of the rooms was disappointing, with cleanliness issues and broken facilities. On the plus side, the hotel has a lovely garden area with hammocks, but overall, it could use some improvement.
Rooms
5.0
The rooms were quite the letdown—dirty and with broken facilities. Definitely not what I expected.
Service
8.0
The staff were very friendly and always tried to be helpful, which was a nice touch.
Location
7.0
The location is good, right around the corner from a supermarket and easy to find, plus not far from the city center.
Dining
Facilities
7.0
The hotel has its own garden space with hammocks and lounge chairs, which was relaxing.
Friendly staff
Dirty rooms
Arthur
United Kingdom,
November
2024
5.4/10
The hotel has a decent location, being close to a supermarket and not far from the city center. However, the rooms are quite small and not very clean, which is a letdown. The staff is polite and helpful, but the language barrier can be a bit challenging. Overall, while the value was okay, I expected better amenities for my stay.
Rooms
5.0
The rooms were small and not very clean, with poor amenities.
Service
6.0
The staff was polite and very helpful, but they didn't speak English well, which made things a bit complicated.
Location
7.0
The location is convenient, close to a Ramstor Supermarket and fairly easy to find, which is a plus.
Dining
5.0
The dining options were okay, but definitely not impressive.
Facilities
5.0
The facilities were limited and not up to par.
Leo
United Kingdom,
October
2024
5.8/10
I had a mixed experience at this hotel. On one hand, the location is fantastic, just a short walk from the city center and a shopping mall. The garden space was delightful, providing a nice escape with hammocks and lounge chairs. However, the rooms felt outdated and the service was lacking, particularly with communication and basic amenities. Overall, it’s a decent choice for the price, but there are some clear areas for improvement.
Rooms
6.0
The rooms were clean but felt a bit old, and while they offered a nice view of the city center, they were on the smaller side.
Service
5.0
I found the service to be quite rude, and it was difficult to communicate with the staff as they didn't speak English well. They also neglected to replenish basic supplies which was frustrating.
Location
9.0
The location is a definite plus; it’s convenient and just around the corner from a supermarket and a short distance from the city center.
Dining
5.0
The dining experience left much to be desired; it was a bit of a disaster in terms of cleanliness and variety.
Facilities
7.0
The hotel has its own garden space which is a lovely touch for relaxation, but overall, facilities felt average.
Max
United Kingdom,
October
2024
7.2/10
I recently stayed at this hotel and found it to be in a pretty convenient location, not too far from the main city attractions and just a stroll away from a shopping mall. The rooms, however, felt a bit dated and could use some renovations. The service left a bit to be desired, particularly in terms of basic supplies. The dining was quite basic and not very appealing, but overall, I felt like it was reasonably priced for what it offers.
Rooms
6.0
The rooms were comfortable but definitely had an older feel and could use some changes.
Service
5.0
The service could have been better, as I experienced a lack of basic amenities like toilet paper and hand soap.
Location
8.0
The location was good, conveniently situated near a supermarket and not far from the city center.
Dining
5.0
Dining was simply basic, and the dinner I had was cold and not fresh.
Facilities
5.0
I didn't see many additional facilities that stood out during my stay.
Joe
United Kingdom,
September
2024
6.2/10
My stay at this hotel had its ups and downs. The location is absolutely fantastic, making it so easy to explore the area, and I found the staff to be super friendly and helpful. However, the dining experience left much to be desired, as the breakfast options were quite poor. The room was a bit disappointing too, with cleanliness being a bit of an issue and some broken facilities. Overall, while I appreciated the great location and friendly staff, the comfort of the room could use some improvement.
Rooms
5.0
The room was quite big and warm, but there were cleanliness issues and broken facilities that really detracted from the experience.
Service
8.0
The staff was very helpful and friendly, always trying to assist with anything I needed.
Location
9.0
The location is the best part of the hotel, making it convenient to visit the city and nearby attractions.
Dining
5.0
The dining options were rather poor, which was disappointing as I was hoping for a better breakfast experience.
Facilities
5.0
Facilities could be improved as well, particularly in terms of maintenance and cleanliness.
Joshua
United Kingdom,
September
2024
8.6/10
The hotel offers a convenient location near the center and is close to a Ramstor Supermarket, making it easy to find. The rooms are quite large, but the furniture is a bit shabby, which detracts from the overall comfort. The service had its ups and downs; some staff were friendly, while others were not as pleasant. Dining was less than ideal, with cleanliness issues evident in the kitchen and bathrooms. Overall, it has great potential but needs improvements in several areas.
Rooms
6.0
The rooms were huge, but they felt a bit outdated and the furniture was shabby.
Service
5.0
Some of the staff were friendly and polite, but the reception could be quite rude at times.
Location
9.0
The location is strategic, just a short walk to the center and really close to the Ramstor Supermarket and Astana Mall.
Dining
5.0
Dining was poor, and I noticed some cleanliness issues in the kitchen and bathrooms, which was quite off-putting.
Facilities
5.0
Facilities were basic and need some improvement, especially regarding cleanliness.
Joseph
United Kingdom,
September
2024
8.0/10
The hotel has a spacious and warm feel, with a nice little lawn outside the room. While the rooms seemed a bit outdated and could use some refreshing, the overall experience was quite pleasant. The staff was incredibly helpful and friendly, but I did have a small issue with some of the essentials not being restocked. The location was strategic, being close to a supermarket and other eateries, which made it very convenient for exploring.
Rooms
7.0
The rooms were quite big and warm, but they looked a bit old and in need of some changes.
Service
6.0
The service was generally helpful and friendly, but I had a minor issue with the housekeeping not bringing me a refill of toilet paper.
Location
8.0
The location is good, just around the corner from a Ramstor Supermarket, making it easy to find and convenient for getting around.
Dining
5.0
Dining was rather poor, and some meals were quite disappointing, feeling like a disaster.
Facilities
6.0
The hotel had decent facilities, but I didn't fully enjoy the dining options.
Danny
United Kingdom,
September
2024
6.6/10
I had a mixed experience at this hotel. The rooms were spacious and had a nice view, which I really appreciated. The location is convenient, very close to the city center, but the service left a bit to be desired. I was disappointed with the dining experience; it was just not up to par. Overall, it offers decent value for money, but there are some areas for improvement.
Rooms
7.0
The rooms were huge and had a nice view, though the furniture looked a bit shabby.
Service
6.0
The staff was polite and helpful, but they could have been more attentive, like providing napkins with utensils.
Location
9.0
The location is great, just around the corner from a supermarket and a short walk to the main city attractions.
Dining
5.0
Unfortunately, the dining experience was disappointing and left a lot to be desired.
Facilities
6.0
Facilities were decent but didn't make a lasting impression.